Refunds and cancellation

Last updated: 25 September 2026

What is sold

Satya Jyotish is free to download. Some features, such as AI answers, palm and Vastu photo readings and written consultations, use credits bought inside the app. Credits are digital and are delivered to your account immediately.

How payments are taken

All purchases in the Android app are processed by Google Play. We never see or store your card, UPI or bank details.

Refunds

• Failed readings are refunded automatically. If a paid reading cannot be completed — for example the photo cannot be read or the service is unavailable — the credit is returned to your balance straight away.
• Purchases through Google Play can be refunded under Google Play's refund policy. Within 48 hours of purchase you can request a refund from Google Play directly (play.google.com → Account → Order history → Request a refund).
• After 48 hours, write to us at the address below with your order number and we will look at every request. Unused credits bought in error are refunded.
• Credits already spent on a completed reading are not refundable, because the service has been delivered.

Membership and cancellation

Satya Jyotish also offers an optional membership, billed monthly or yearly through Google Play, which renews automatically until you cancel. You can cancel at any time in the Google Play Store app under Payments & subscriptions → Subscriptions. After cancelling, the membership stays active until the end of the period already paid for, and it is not renewed again. Refunds for a membership period follow Google Play's refund policy described above; if Google cannot help, write to us within 7 days of a renewal and we will look at it. Credit packs never renew.

You can stop using the app and delete your data at any time.

Delivery

Credits and membership appear in the app as soon as Google Play confirms the payment, usually within a minute. On a new phone, Restore purchases in the app brings a membership back. If they do not, contact us with your order number.

Contact

Soumoditya Pramanik · soumodityapramanik@gmail.com · We reply within 3 working days.